The second-hand marketplace Users Express Anger About Sizing Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Response
Numerous buyers and vendors have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Changes
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices due to shopper criticism.
